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Optimize time and gain recurring revenue

Monitor unlimited devices with the Capture Remote Monitoring service from ADI. This service can optimize technicians' time and increase their productivity when you monitor network devices and address issues remotely. You can also expand your service offering, adding a recurring revenue stream while increasing customer loyalty.

If you're like many installers and integrators, you may be working reactively when it comes to troubleshooting and addressing device outages and failures. When you send technicians to onsite visits with little information about what could be wrong, they could be wasting time by having to handle minor issues instead of focusing on troubleshooting bigger, more complex problems. Let Capture Remote Monitoring help you optimize both yours and your technicians' valuable time.

Monitor networks and devices remotely

With Capture Remote Monitoring, a service provided by ADI, you can be sure of the status of any device on a network, ensuring that network devices run smoothly even after the initial installation. Our remote monitoring service gives you an instant view of whether devices are online, offline or somewhere in between — all without having to visit the job site. When you need to be in the field, you'll know which devices on the network are having a problem before you go, so you can be more productive and fix the problem quickly and efficiently.

This means you'll save time and money — and customers will appreciate the improved service and support. In many cases, you'll be able to alleviate issues before the customer even knows something is wrong. By expanding your service offering, you also have an opportunity to start and maintain a recurring revenue stream.

How it works

For only $239 you will receive the Capture Remote Monitoring device and 12 months of remote monitoring service. Capture Remote Monitoring will identify any device with an IP address on a network and alert you if a device or the network has an issue that requires attention. After activating your license, you'll be able to monitor devices remotely along with access to a dedicated support team.

  1. Purchase the monitoring device and 12-month license key together.
  2. View our demo to see how to set up your Capture account, install your first Capture Remote Monitoring device, activate your subscription and begin monitoring devices from the platform.
  3. Activate the license at capture.adiglobal.com.
Benefits

Sign up for a demo

Get a deeper look at Capture Remote Monitoring before you commit. Sign up for access to a recorder demo to learn about how our remote monitoring service works.

View Demo

Additional device support

Looking for other ways to reduce costs and save time? Let us handle programming for your products. Device Programming service helps you avoid out-of-box failures and reduce labor costs.

Learn More

Other services

In addition to device support, ADI offers a full suite of services that can help you alleviate your workload and make installations easier and more efficient.

Explore Services

Contact Us

Fill out the form below to contact an ADI representative to purchase Capture Remote Monitoring or get support from our expert team.